*Update on 10.21.2022
We are so grateful for all the support you've provided! And we are so excited to announce that we can reduce the delivery time to as short as three days! 🎉 Here is a screenshot of one of our customers' tracking information.
As customers who have ordered from our store may already know, we ship all orders from Pittsburg, California. The overall delivery time is relatively short for customers with shipping addresses in the Western United States. It gets extended, however, for our customers who have shipping addresses on the east coast of the U.S. because of the long shipping distance. We completely understand how frustrating it is to wait for a long time for the package to arrive. And we'd like the package to arrive as soon as possible as well!
The good news is that we are working closely with a logistic company located in New York to allocate some of our stock there. If this partnership is realized, we can dramatically reduce delivery times for east coast customers! 🥳
*Update on 02.25.2022
Once again, we have upgraded our shipping service! Depending on the designated shipping location, we can deliver in as little as 7 days (including the weekend)!
*Update on 01.23. 2022
We are now offering limited-time FREE Premium Express Shipping (3 - 7 days) on orders over $150, which was charged for $18.99.
Firstly, we want to extend our warmest greetings to you all! Your support along the way has been truly appreciated and we are committed to continuing to provide fashionable, amazing quality kids clothing!
We have been working very hard to provide you with a faster and more reliable shipping experience. As a result, we have achieved some incredible shipping records, including delivering within 3 days. Due to the volatility of COVID-19, the overall shipping timeframe remains fluctuant. We will, however, do our best to deliver the package as fast as we can.
After working with our shipping courier diligently, we have found a balanced shipping spot where we don't need to pass the extra shipping cost to our customers.
In working diligently with our shipping courier, we have found a balance so that we do not have to pass on additional shipping costs to our customers. The overall shipping time, which is the time it takes us to process your order and ship it, is generally less than 10 days. Without further ado, let's share the package delivery data for January 2022. (Some numbers are blocked for protecting our customers' privacy)
Where are clothes shipped from?
Based on the designated shipping address, we will choose the optimal and fastest shipping route for you. We have three warehouses around the world. Two of them are located in the US with one in New York and the other one in California.
How long will it take to deliver the order?
Overall delivery time = Order Processing Time + Shipping Time
Order Processing Time = 1 - 3 business days
Shipping Time = 5 - 7 business days
We hope this information will be helpful to our lovely customers. And we will continue to find ways to provide faster shipping without adding additional costs. If you have any questions about the shipping, please feel free to contact us via email: firstname.lastname@example.org.